The following news release was issued by the National Maritime Center.
Medical Certificate E-mail Application Delivery Issue
Any mariner who submitted an application for a medical certificate to [email protected] from September 21, 2021, through September 28, 2021, should resubmit their application package. Due to a technical issue, medical certificate applications submitted during this time period were not received at the National Maritime Center (NMC) and are not being processed.
The issue has been resolved and [email protected] is now available to receive medical certificate applications. Please note, you will not receive a response of application receipt upon resubmission. We sincerely apologize for the inconvenience.
The NMC Customer Service Center is available from 8:00 a.m. to 4:30 p.m. EST, Monday through Friday, for your questions. Mariners may reach our call center at 1-888-IASKNMC (427-5662) and [email protected].
Bradley W. Clare
Captain, U.S. Coast Guard
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